TQM Definition, as per the Union of Japanese Scientists and Engineers (JUSE),
“TQM is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products and services with a level of quality that satisfies customers, at the appropriate time and price.”
Total Quality Management initiative was considered so important by our Executive Committee that we have set up a dedicated group in TQMS to support this initiative in group companies. As a result, this group has already started working with some of our group companies to help them progress in this journey.
• Tata Sponge & Iron Ltd
• Voltas – EM & RBG
• Voltas – UPBG
• Trent
Revised definition of TQM as per JUSE - TQM is a set of systematic activities carried out by the entire organization to effectively and efficiently achieve company objectives so as to provide products and services with a level of quality that satisfies customers, at the appropriate time and price.
Other TQM Consultancy offerings -
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Policy Management
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• Strategic Policy Management (BSC Plus)
• Top Management Diagnosis
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Daily Management
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• QC story /Six Sigma Methodology for Problem solving
• SPC for Process Management
• Daily Management & Standardization
• QFD – Quality function deployment
• TQM for Marketing & Sales function
• TQM for Supply Chain Function
• TQM for Engineering & Project function
• TQM for R&D
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Continuous Improvement
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• TPM
• Kaizen , Poka yoke
• 5S – Workplace management
• SGA/Quality Circle/TPM Circle
• Suggestion/Just DO IT
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Methodology:
• Diagnosis the status quo
• Recommend the right tools & techniques
• Facilitate implementation
• Provide requisite training
Deliverables:
• P - Quantum jump in productivity
• Q – High Product Quality / High Service Quality
• D – Efficiency in lead time / cycle time of delivery
• C - Economical Operations
• S – Safety at workplace
• M – High Morale