Developing KM Strategy & Roadmap

This Key step would help companies to decide the right blend of KM approaches:

– ‘IT’ Vs ‘Face to Face’ approaches

– ‘Push’ Vs ‘Pull’ approaches

Steps

– Understanding of Business

– Knowledge Assessment

– Presentation of findings

Deliverables

– Recommendations for selecting the right mix of KM approaches with timelines

Duration

– 2-5 days depending upon the size and spread of the organization

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Performance Excellence Communities

This unique approach has blend of

– ‘Performance excellence’ with focus on Top/Bottom line

– ‘Communities of Practice’ with focus on Knowledge sharing

Steps

– Selecting the Pilot

– Implementing the Pilot

– Tracking results

– Process hand over

Deliverables

– Successful implementation of Pilot to achieve the defined objectives

Duration

– 4-8 weeks depending upon the size and spread of the organization

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KM with IT

This advisory service would help

– In prioritizing amongst the several IT approaches/systems available

– ‘Make’ Vs ‘Buy’ decision

– Identifying the right measures as the journey would progress

– Defining a process to ensure successful implementation (includes HR (Communication, R&R etc) interventions)

Steps

– Understanding the need

– Discussion with the core team and understanding of Users

– Recommendations

Deliverables

– Recommendations

Duration

– 2-4 days (any time during the KM journey) depending upon the size and spread of the Organization